Method of dealing with complaints 160 106.

Method of dealing with admissible complaints oral hearings 163 112.

4.1 Investigation and complaints mechanisms

(f) Exclusion of anonymous communications Anonymous communications are not admissible under existing communications procedures.

(CPC, Law on the Procedure of Consideration of Citizens' Appeals and Complaints)

(b) Deadlines are regulated by the Law on the Procedure of Consideration of Citizens' Appeals and Complaints (1999).

Please also provide information on the number of complaints of non observance of international standards, and the outcome of these complaints.

The outcome of the examination of the proposals, requests and complaints must be communicated to convicts by recorded delivery mail.

At present, only 46 States parties (see annex I) have made the optional declaration recognizing the Committee's competence to receive communications under article 14 of the Convention and, as a consequence, the individual communications procedure is underutilized, as indeed is also the inter State complaints procedure.

The author provides no information on the outcome of these two complaints.

Training of personnel of detention facilities and complaint mechanisms

4.1 Investigation and complaints mechanisms 75 80 19

The lack of adequate mechanisms for review of complaints and external audit remains a serious problem.'

The Team also assisted the Commission in establishing procedures for the processing and resolution of complaints.

The Organization should revise the grievance procedures and make them more universal.

The lack of adequate mechanisms for review of complaints and external audit remains a serious problem.'

The Working Group may designate rapporteurs from among its members to deal with specific complaints.

UNMEE appointed both a focal point and an alternate to receive complaints on sexual exploitation and abuse.

The Board formulates proposals concerning the procedure for the submission of complaints and the review of disputes at the institution.

UNICEF had taken a good step in working with the Ombudsperson Office to deal with staff grievances.

Further detailed information on the complaints mechanism is provided in annex 2 to this report.

CONAPRED also established a service for receiving and processing complaints by alleged victims of discrimination.

The Personal and Professional Development (P2D) training has helped staff take more control of their futures but UNICEF should not abdicate its responsibility to promote staff development.

An Ombudsman's Office had been established to receive complaints and raise public awareness of human rights issues.

The Committee notes that recourse for settlement of claims of discrimination against trade union activists is very protracted.

Two treaties have no complaint procedures, and far fewer States have acceded to existing complaint procedures than to the treaties themselves.

In addition to other complaints mechanisms, any Bahraini or non Bahraini could submit a complaint to the King.

The Government had issued a booklet on the law, the steps to be taken to prevent harassment and the handling of complaints.

Prosecutors have begun visiting prisons, although not on a regular basis, and not to look into individual complaints.

Complaints.

And second, quasi judicial monitoring is limited to only those States parties that have also accepted the relevant complaint procedure.

Every care provider, whether independent or part of an institution, must have a formal procedure for dealing with complaints.

An open process of complaints and resolutions was formulated and implemented by the Commission, supported by both Iraqi lawyers and international specialists.

It also found that accountability systems were inadequate and did not ensure that abuse would be prevented or that complaints would be dealt with appropriately.

What has been the outcome of the complaints in terms of prosecutions, sanctions and compensation for the victims?

Carries out clerical duties in the processing of communications under confidential treaty based procedures for the handling of individual complaints.

The rules for examining complaints against the police that entered into force on 1 January 1996 were described in Denmark's third periodic report and mentioned during the examination of that report.

Surge of complaints

Filing complaints

Department of complaints.

It also welcomes the creation of the National Revenue Allocation System, which aims to improve the distribution of resources among different States.

He would also welcome information on follow up to the complaints lodged against members of the Carabinieri and prison officers.

The High Commissioner also recommends the establishment of an external oversight mechanism to deal with complaints about human rights abuses in detention.

The Committee welcomes the establishment of human rights desks in police stations to deal with complaints relating to human rights violations committed by members of the police force.

The Administrative Court is the instance for complaints against decisions and orders of the Government or commissions acting on the Government's behalf.