Method of dealing with complaints 160 106.

Method of dealing with admissible complaints oral hearings 163 112.

4.1 Investigation and complaints mechanisms

(f) Exclusion of anonymous communications Anonymous communications are not admissible under existing communications procedures.

III. THE PROCESS FOR THE FIRST REVIEW

(CPC, Law on the Procedure of Consideration of Citizens' Appeals and Complaints)

(b) Deadlines are regulated by the Law on the Procedure of Consideration of Citizens' Appeals and Complaints (1999).

Please also provide information on the number of complaints of non observance of international standards, and the outcome of these complaints.

The outcome of the examination of the proposals, requests and complaints must be communicated to convicts by recorded delivery mail.

At present, only 46 States parties (see annex I) have made the optional declaration recognizing the Committee's competence to receive communications under article 14 of the Convention and, as a consequence, the individual communications procedure is underutilized, as indeed is also the inter State complaints procedure.

The author provides no information on the outcome of these two complaints.

Training of personnel of detention facilities and complaint mechanisms

4.1 Investigation and complaints mechanisms 75 80 19

The lack of adequate mechanisms for review of complaints and external audit remains a serious problem.'

The Team also assisted the Commission in establishing procedures for the processing and resolution of complaints.

The Organization should revise the grievance procedures and make them more universal.

The lack of adequate mechanisms for review of complaints and external audit remains a serious problem.'

Key roads have been selected and proposed to donors, the IDB being the major provider of long term financing in the infrastructure roads sector.

The appeal review process is under way.

40. Additional internal regulations are being prepared for the Detention Unit, governing the conduct of the staff, the disciplinary procedures, the complaints process and appointment of an inspecting body.

The Working Group may designate rapporteurs from among its members to deal with specific complaints.

UNMEE appointed both a focal point and an alternate to receive complaints on sexual exploitation and abuse.

The Board formulates proposals concerning the procedure for the submission of complaints and the review of disputes at the institution.

3. The review process should undertake five major tasks.

III. THE PROCESS FOR THE FIRST REVIEW 18 41 9

UNICEF had taken a good step in working with the Ombudsperson Office to deal with staff grievances.

Further detailed information on the complaints mechanism is provided in annex 2 to this report.

CONAPRED also established a service for receiving and processing complaints by alleged victims of discrimination.

The Personal and Professional Development (P2D) training has helped staff take more control of their futures but UNICEF should not abdicate its responsibility to promote staff development.

Contribution to the 2005 review process

Review process and procedures for communication of information, as well as

The review process of the Treaty has worked to strengthen its implementation.

The process for the first review of communications from Annex I Parties

An Ombudsman's Office had been established to receive complaints and raise public awareness of human rights issues.

The Committee notes that recourse for settlement of claims of discrimination against trade union activists is very protracted.

Two treaties have no complaint procedures, and far fewer States have acceded to existing complaint procedures than to the treaties themselves.

In addition to other complaints mechanisms, any Bahraini or non Bahraini could submit a complaint to the King.

The Government had issued a booklet on the law, the steps to be taken to prevent harassment and the handling of complaints.

Prosecutors have begun visiting prisons, although not on a regular basis, and not to look into individual complaints.

The Convention does not address the details of the process for the review of communications.

Complaints.

The process of the in country review shall follow the timetable for the review of the national communication of the Party included in Annex I defined in part VII of these guidelines.

And second, quasi judicial monitoring is limited to only those States parties that have also accepted the relevant complaint procedure.

Every care provider, whether independent or part of an institution, must have a formal procedure for dealing with complaints.

An open process of complaints and resolutions was formulated and implemented by the Commission, supported by both Iraqi lawyers and international specialists.